Shipping & Returns Policy
Shipping Information
Delivery Areas: We deliver gym and fitness accessories all over Bangladesh through trusted courier partners.
Delivery Time:
Inside Dhaka: 2 working days
Outside Dhaka: 2-3 working days
Shipping Charges:
Inside Dhaka: ৳100
Outside Dhaka: ৳150
Order Processing: Orders are processed within 24 hours after payment confirmation or cash-on-delivery verification.
Tracking: Once shipped, we will send your tracking number via SMS or email so you can monitor your delivery.
Return & Exchange Policy
We ensure quality in every product. However, if you receive a damaged, defective, or incorrect gym accessory, you can request a return or exchange.
Eligibility for Returns/Exchanges:
Product must be unused, undamaged, and in its original packaging.
Return request must be made within 24 Hour of receiving the product.
Non-Returnable Items:
Used or worn fitness gear (such as gloves, wraps, or straps) for hygiene reasons.
Clearance or discounted items.
Return Process:
Contact our customer service with your order details and issue.
Send the item back via your preferred courier service.
After inspection, we will process your exchange or refund.
Refund Method: Refunds will be made via Bkash, Nagad, or Bank Transfer within 7 working days.
Contact for Shipping & Returns
📞 Hotline: [ 01842041243 ]
📧 Email: [ thefitnessmind2020@gmail.com ]
📍 Office Address: [ 122 West Agargoan, Sher-E-Bangla, Nagor, Dhaka ]